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Business Phone

A business phone number keeps work calls separate from your personal line. Choose a local or toll-free number, forward calls to the phone or team you choose, and set up E911 for the number. Numbers are supplied by a telephony provider and managed as a service on your account.

You'll sign in or create an account, pick the business, see your complete price and complete the intake — all in one flow.

Choose your business number

Pick a local number for your area or a toll-free number. Call usage is charged separately from the monthly price — these plans are not unlimited calling.

Business Phone options aren't showing right now. Contact us and we'll set you up directly.

How calling is charged

The monthly price covers your number and service. Calls are charged on top of it by the minute. Your call rates are confirmed with you before any usage is billed — we do not publish a rate we have not set, and we never describe this service as unlimited.

What happens after you pay

  1. Payment received — your order is recorded and your Business Phone service appears in your dashboard.
  2. Provisioning — a specialist sets your number up. Activation is done by a person, not instantly.
  3. Needs information — shown if we need something more from you, such as a service address.
  4. Port pending — shown while an existing number is being moved from your current carrier.
  5. Active — only once your number genuinely works. Your number and setup instructions appear in your dashboard then.

A specific phone number, a specific area code, and moving an existing number cannot be guaranteed until the carrier confirms availability.

Need a more advanced phone setup?

Need more than a basic business number? DomainHeaven customers can request additional phone setup and configuration based on their business needs.

  • • Multiple offices or locations
  • • Multi-level call routing
  • • Call forwarding
  • • Department or extension routing
  • • AI receptionist / virtual receptionist setup
  • • Background or hold music
  • • Business hours routing
  • • After-hours routing
  • • Voicemail configuration
  • • Ring groups
  • • Additional phone numbers
  • • Additional users/extensions
  • • Other custom phone configurations

Available options depend on your phone setup, provider capabilities, and requested configuration. Some requests may have additional monthly or setup costs. We'll review your request before making any changes.

What it is

A business phone number keeps work calls separate from your personal line. Choose a local or toll-free number, forward calls to the phone or team you choose, and set up E911 for the number. Numbers are supplied by a telephony provider and managed as a service on your account.

Who it is for

  • Sole owners using a personal mobile for work
  • Businesses that need a local presence in an area
  • Teams that need calls routed to more than one person

What you receive

  • A business phone number
  • Basic call routing to the destination you choose
  • A service record in your dashboard

What's included

  • Number provisioning for a local or toll-free number
  • Call forwarding setup to your chosen destination
  • E911 address setup for the number
  • Support through your dashboard

What's not included

  • Unlimited calling — call usage is charged separately
  • Call centre software or advanced IVR unless specified
  • Porting fees charged by another carrier
  • Guaranteed availability of a specific number or area code

How it works

  1. 1

    Order the service

    Tell us the area code and where calls should ring.

  2. 2

    Number selection

    We confirm an available number with you.

  3. 3

    Routing setup

    Calls are pointed to your phone or team.

  4. 4

    Go live

    Start using the number on your site and listings.

Pricing

Billing
Local numbers are $15.85 per month and toll-free numbers are $15.99 per month. Calls are charged by the minute on top of that — this is not unlimited calling, and your call rates are confirmed with you before any usage is billed.

What we'll need from you

  • Preferred area code, city and state
  • Whether you want a new number or are moving an existing one
  • How many users or extensions you need
  • Destination number or team

Never send passwords, card numbers or government ID numbers through public forms or the assistant. Your specialist will tell you the secure way to share anything sensitive.

What happens after you order

A case is opened so a specialist can confirm the number and routing with you before it goes live.

Common questions

Can I keep my current number?

Porting is sometimes possible. Your specialist checks with the carrier and tells you what is involved.

What's the difference between local and toll-free?

A local number matches an area code in your city or region. A toll-free number has no local area code and is free for callers to dial from anywhere in the country.

Is calling unlimited?

No. The monthly price covers the number itself; calls are charged by the minute on top of that, and your rates are confirmed before any usage is billed.

What is E911 and do I need to set it up?

E911 registers a physical address for your number so emergency responders are sent to the right location. We help you set this up as part of provisioning.

Ready to get started?

Pick up where you left off with Business Phone.

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